Overview
All response codes between 65792 and 66047 are related to a transaction going through 3D Secure. This article gives an overview of the different codes that can be returned for a transaction, along with a description of the error.
Response Codes and Messages
Code | Response | Resolution |
65792 | 3-D Secure transaction in progress. Contact customer support if this error occurs | This transaction is already being processed. Please wait before attempting another transaction. |
65793 | Unknown 3-D Secure Error | An unknown error, please check details and reattempt. |
65794 | 3-D Secure processing is unavailable. Merchant account doesn’t support 3-D Secure | The merchant account trying to process the transaction does not support 3D Secure. Please attempt on another account or with a non-3D Secure card. |
65795 | 3-D Secure processing is not required for the given card | The card that is attempting to process is not required to perform 3D Secure. Please use a different card. |
65796 | 3-D Secure processing is required for the given card | The card that is attempting to process requires 3D Secure. Please make sure that 3D Secure is enabled on the merchant account. |
65797 | Error occurred during 3-D Secure enrolment check | An error occurred during 3D Secure enrolment. Please reattempt transaction. |
65798 | Reserved for future use. Contact customer support if this error occurs | Unknown error, please contact support. |
65799 | Reserved for future use. Contact customer support if this error occurs | Unknown error, please contact support. |
65800 | Error occurred during 3-D Secure authentication check | An error occurred during the authentication process, please reattempt transaction. |
65801 | Reserved for future use. Contact customer support if this error occurs | Unknown error, please contact support. |
65802 | 3-D Secure authentication is required for this card | This means that the card requires 3D Secure authentication and it is currently not enabled on the merchant account, please activate and then reattempt. |
65803 | 3-D Secure enrolment or authentication failure and Merchant 3-D Secure preferences are to STOP processing | The Merchant ID has not enrolled into 3D Secure authentication. Please resubmit and reactivate on the account once confirmed. |
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