Sarah Fowle
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Articles
Recent activity by Sarah Fowle-
Initiating a Refund
Overview The difference between a refund and a credit is that a 'refund' is matched against a sale, whereas a 'credit' is independent of a sale. This means that a refund can only be the same value ...
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Merchant Account FAQs
General FAQs These are questions Cardstream Support commonly see regarding Merchant Accounts: Q – What is a Merchant Account? An account designed to settle funds into the Merchant’s business acco...
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Merchant Management System (MMS) Overview
Merchant Management System (MMS) The Merchant Management System (MMS) is a web based portal designed to show you real time transaction information that has been generated from Payment Gateway trans...
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Payment Gateway FAQs
General FAQsThese are the questions Cardstream Support usually see regarding the Gateway:Q – What is the role of a Payment Gateway?The Payment Gateway fraud checks transactions and allows the Cardh...
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Address Verification Service (AVS)
Checking AVS on Transactions The Address Verification Service (AVS) checks both the Address Line and the Postcode. However, the AVS will only verify the numeric portion of an address. Therefore any...
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Understanding the Basics
How does a Gateway work? A Payment Gateway it is the first step in the payment process the Cardholder will come to and is a facility that allows a Merchant to take a payment where the Cardholder is...
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Test Amounts
Overview When testing, the transaction amount can be used to trigger different authorisation and settlement outcomes as follows: Min. Amount Max. Amount Authorisation response Settlement outcome...
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Preferences - Security Checks Guidance
CV2, AVS and 3DS Security Checks This article is designed to provide guidance on configuring your Security Check Preferences within the Gateway. It will provide guidance on the different states, wh...
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Test Accounts
Overview Test accounts are accounts that simulate real world Merchant Accounts without accepting live cards. Cardstream automatically create a test account for any of our partners when setting them...
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HTTP Error Codes: 500-599
Overview When the Gateway is not contactable due to a communication error, or problem with the internet connection, you may receive an HTTP status code in the 500 to 599 range. In this situation yo...